Help center

Short answers.

Where do I play?

Open the app from this site — same host, path /app. Help and legal stay on the landing pages.

Do I need an account?

Yes. Register with a username, Apple, or X. Companions, chat, and plan stay on that profile.

What is Hello?

The free plan. Talk with the six originals — Lina, Camila, Hana, Jules, Kodi, and Navi. Hello cannot remake clips, learn new motion, or create companions. Paid create waits on Stripe; staff accounts can still create.

What are Sparks?

Usage on your membership. Staff accounts are not capped the same way. Plan is not Bond (companion level) and not Role (player vs staff).

Who can see a companion I create?

Personal is only you. Public is listed for others under Available — they Enable it onto their home. Archived is disabled and off galleries, still in Yours.

Are they real?

No. They are generated characters. See disclaimer and safety.

I need a human.

Contact or email support@compaone.com. For crisis or medical help, use local emergency services — CompaOne is not that.